The hosting answered that we can send them photos of the missing content for further investigation
😄 If it's a missing, lost content how it is supposed to have photos?! 😭 Some people are really having strange logics...
Here is the full chat:
This ticket is closed. You may reply to this ticket to reopen it.
View Ticket #203559
Subject: The websites are not accessible
Support on 19/06/2024 (12:01) Operator
Hello,
Thank you for contacting us !
We apologize for any inconvenience caused from our end.
In order for us to conduct a further investigation, kindly provide us a sample of the content that is missing by utilizing the below given image upload site. Kindly upload a screenshot of the missing content to the said site and share with us the respective image link so that we can better analyze the situation and address a solution accordingly.
Image Upload Site : prnt.sc/
Please let us know if you want any further assistance.
Regards!
(11:54) Owner
Again many posts and topics are missing... Happens not for the first time since 2011, very sad... Anyway, thank you for your service.
(08:37) Operator
Hello,
Thank you for contacting us !
We apologize for the delayed response along with any inconvenience caused from our end.
We have successfully rectified the said issue from our end. Kindly check now in order to confirm this for yourself.
Please let us know if you want any further assistance.
Regards!
(08:51) Operator
Hello,
Thank you for contacting us !
We apologize for the delayed response along with any inconvenience caused from our end.
We are working towards resolving this issue and we will get back to you with an update as soon as possible. In the mean time your patience is highly appreciated.
Please let us know if you want any further assistance.
Regards!
(06:58) Owner
It says "error 404" and in the cPanel everything is missing. At least, to know the reason?
(14:51) Operator
Hello,
Thank you for contacting us !
As of right now we are investigating the said issue and we will get back to you with an update as soon as possible. In the mean time your patience is highly appreciated.
Please let us know if you want any further assistance.
Regards!
(14:45) Hello,
The websites are not accessible again.
Domain: seo-forum-seo-luntan.com.
Plan: silver.
No samples, no screenshots... So we just closed the ticket. No need to waste any more time on it. Strange logic, it's for sure...