[Telly]

The best part of the free customer support software  is that the client can access the helpdesk through any computer, anywhere in the world. The best part of the support script is that the client can access the helpdesk through any computer, anywhere in the world.

A more cost-effective CRM is not always better and the most costly ones may not have all the functions as per your need. It's necessary to find a CRM application company which matches your need and get the highest possible out of your buy.Here I take iKode free customer support software  for example. When you want to buy such a helpdesk software,maybe these tips are the guidance for you.
Central database: The satff have the access to view and update central database
    Customer analysis: Customers can be segmented, enabling sales campaigns, improve campaign targeting 
    Customer service: Provide your customers with the ability to self-order and self-help with web-based system, reducing your  trainning cost and customer service costs

[Shopp2]

Alright. Glad to read this sort of posts.